We have gained experience in more than 1,000 implemented IoT and M2M projects with our M2M SIM cards with our customers and have seen both good and bad hardware. We always use this expertise to support our customers in making the right hardware selection. For fast, stable and secure operation, we now also offer pre-configured Teltonika routers which allow you to bring your devices online easily by plug & play.
We have learned a lot from previous projects and have helped our customers not only with hardware selection, but also with the correct setup of their M2M hardware. This not only prevents technical malfunctions, it also saves nerves, time and costs. With the pre-configured routers from wherever SIM you get treid & tested M2M routers - completely pre-configured and ready to go.
For easy and secure remote access, we offer an OpenVPN service operated by us. With this, your service technicians can easily access the routers and the devices behind them. We take over the configuration and operation of the OpenVPN service, so that your employees only need to get a user name and password for the OpenVPN access from us and can start right away.
Industrial routers are designed for high availability. Nevertheless, like with all technical systems, it can happen that the data connection from the router no longer works.
In combination with an M2M SIM card from wherever SIM , the routers from Teltonika offer several options for troubleshooting the problem remotely. If the worst comes to the worst, this saves trips and service hours to troubleshoot the end devices and provides valuable information in advance about the type of fault that could be present.
If the router has no longer access the Internet, it recognizes the problem itself using the "Ping Reboot" feature and restarts the connection.
Unless the disruption resolves itself, your service engineers can easily and securely identify the problem by accessing the devices via an OpenVPN service provided by wherever SIM.
If access via OpenVPN is no longer possible, the router can be restarted remotely with SMS commands or report back current status information.
Frequently asked questions about M2M routers, IoT hardware and M2M SIM cards