wherever SIM GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
As a rule, it is possible to use our website without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
We have appointed the following data protection officer for our company:
wherever SIM GmbH
Großer Burstah 25
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Server log files
For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected:
- browser type and version
- operating system used
- Referrer URL
- host name of the accessing computer
- time of the server request
This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored and processed by us and our service providers for the purpose of processing the enquiry and in the event of follow-up questions. Each of these service providers operates in compliance with European data protection laws. We have also concluded an order data processing agreement with all service providers. The following service providers and IT services are used by us for these purposes:
Google G-Suite (Google for Work)
The data entered in the contact form and for orders will be stored in G-Suite for the purpose of processing the enquiry and in case of follow-up questions. G-Suite is a service provided by "Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA". You can find the relevant Google data protection declaration under the following links: https://cloud.google.com/terms/sccs and https://workspace.google.com/terms/dpa_terms.html
The data entered in the contact form and for orders are stored in our CRM system Zendesk Sell for the purpose of order processing and customer history. Zendesk Sell is a service of "Zendesk, Inc. You can obtain the relevant data protection declaration from Zendesk under the following link: https://www.zendesk.com/company/customers-partners/privacy-policy/
The data entered when placing orders will be stored by Easybill for invoicing purposes. Easybill is an offer of "easybill GmbH, Düsselstr. 21, 41564 Kaarst, Germany". The relevant data protection declaration of Easybill can be found under the following link: https://www.easybill.de/privacy
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en
Objection to data collection
Commissioned data processing
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Use of Google-Adwords
For purposes of promotion, our website also employs the Google ad tool “Google-Adwords”. As part of this, our website employs the analysis service “Conversion-Tracking” from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. If you access our site by way of a Google ad, a cookie is placed on your computer. Cookies are small text files that your internet browser downloads and stores to your computer. These so-called “conversion cookies” cease to be active after 30 days and are not used to identify you personally. If you visit certain pages of our website while the cookie is still active, we and Google know that you, as user, have clicked on ads placed on Google and were redirected to our site.
Google uses the information obtained through “conversion cookies” to compile statistics for our website. These statistics tell us the total number of users who have clicked on our ad as well as which pages of our site were then accessed by each user. However, neither we nor other advertisers who use “Google-Adwords” receive any kind of information that can be used to personally identify users. You can prevent the installation of “conversion cookies” by making the appropriate change to your browser settings, for example by setting your browser so that the automatic placement of cookies is deactivated or by blocking cookies from the domain “googleadservices.com“.
For reasons of security and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator, this site uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Delivery of goods
To the extent necessary for the delivery of goods, we will pass on your address to the shipping company commissioned with the delivery.
Furthermore, we reserve the right to request an identification document if a private address is given as the delivery address. This will be used exclusively to establish the identity of the person placing the order and thus to prevent possible abusive activities. The documents required for this purpose will be deleted immediately after the identity has been established.
Right to information, deletion, blocking
You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing, as well as a right to correction, blocking or deletion of this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
And: Sample data protection declaration of the law firm Weiß & Partner