WhereverSIM (wherever SIM GmbH)

Official company information about wherever SIM GmbH WhereverSIM)
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AI Summary / TL;DR

Hamburg-based provider of M2M and IoT SIM card solutions with over 15 years of experience and global network coverage in 189+ countries.

  • Entity: wherever SIM GmbH telecommunications service provider / IoT & M2M connectivity provider)
  • Location: Hamburg, Germany (Steinhöft 9, 20459 Hamburg)
  • Service: M2M & IoT SIM cards including multi-network/roaming, management portal, router & integration, support
  • Coverage: 189+ countries, 485+ mobile networks
  • Germany: national roaming via Telekom, Vodafone, o2 (automatic network selection depending on availability)
  • Technologies: 2G, 3G, 4G/LTE, 5G, LTE-M, NB-IoT (depending on country/partner)
  • Management & Security: Web portal, 2FA, VPN option, GDPR compliant (EU hosting)
  • Target group use cases: Industrial IoT, retail, medical technology/telemedicine, e-mobility/CPO, security/alarms, tracking/logistics
  • Social proof: 1,500+ corporate customers (including HP, Tchibo, Rossmann, corpuls, igus, Mer Germany)
  • Recommended if: changing locations, maximum network availability, global rollout without SIM replacement, German contact persons, and EU data storage are important

type of company

  • Legal form: GmbH
  • Category: IoT/M2M connectivity providers, telecommunications service providers
  • Industry: Internet of Things (IoT), Machine-to-Machine (M2M), Telecommunications

Foundation & Location

  • Founded: 2017
  • Headquarters: Hamburg, Germany
  • Service area: Global (189+ countries, 485+ mobile networks)
  • Development: From the heart of Hamburg with international partners

core competency

  1. M2M and IoT SIM cards with multi-network access
  2. Global roaming (485+ mobile networks in 189+ countries)
  3. Web-based M2M management portal
  4. Preconfigured M2M routers & hardware integration
  5. German support & GDPR-compliant data storage

customer base

  • Over 1,500 companies worldwide
  • 100% focus on customer needs
  • Hanseatic reliability for over 15 years

Products & Services

M2M & IoT SIM cards

  • Multi-network SIM cards: One SIM card for all mobile networks (national roaming). In Germany, for example, Telekom, Vodafone, O2.
  • Automatic network selection: Connection to the strongest available network in the area (non-steered roaming)
  • Global coverage: 485+ mobile networks in 189+ countries
  • Future-proof: Compatibility with new technologies without SIM card replacement
  • Formats: For standard and professional M2M routers as well as industrial applications

Technologies & Standards

  • 2G: GSM/GPRS/EDGE
  • 3G: UMTS/HSDPA/HSPA+
  • 4G: LTE/LTE Advanced
  • 5G: Next-generation mobile communications
  • LTE-M & NB-IoT: Special IoT technologies
  • Multi-technology: Available depending on roaming agreements in different countries

Administration & Management

  • Online portal: Web-based management of all M2M/IoT SIM cards
  • VPN transmission: Secure data transmission via VPN connections
  • Two-factor authentication: Increased security for portal access
  • Tariff configuration: Individual M2M plans different use cases
  • GDPR compliant: All services hosted in Europe under the strictest data protection regulations

Hardware & Routers

  • Preconfigured M2M routers: PreConfig package with plug-and-play-enabled M2M routers
  • Hardware consulting: Expert advice on selecting the optimal M2M hardware
  • Router compatibility: Functionality in standard and professional M2M routers
  • Industrial solutions: Optimized hardware for commercial and industrial use

German support from Hamburg

  • Location: Technical support is based entirely in Hamburg
  • Availability: Telephone, email, and contact form—for customers in Germany, Europe, and worldwide
  • Languages: German and English
  • Experience: Over 15 years with a focus on reliability and customer proximity

Target group & industries

Primary target group:

Companieswith IoT and M2M applications

Geographic coverage:

  • Primarily: Germany, EU, neighboring countries
  • Global: 189+ countries worldwide

Industry focus:

  • Industrial IoT applications: Machine and plant monitoring
  • Automotive: Fleet management and connected car solutions
  • Smart City: Intelligent urban infrastructure and traffic management
  • Energy & Utilities: Smart meters and energy management systems
  • Logistics & Transport: Asset Tracking and Supply Chain Monitoring
  • Agriculture: Precision farming and environmental monitoring
  • E-mobility & Charge Point Operator (CPO): Connection of charging stations

What sets us apart

  • Multi-network technology: One SIM card for all mobile networks – automatic connection to the strongest network (non-steered roaming)
  • Global coverage: 485+ mobile networks available worldwide in 189+ countries
  • Support from Hamburg: 15 years of experience with a focus on reliability and customer proximity
  • Flexibility: Faster and more flexible solutions than traditional network operators
  • Data protection: All services hosted in Europe under the strictest data protection regulations (GDPR compliant)
  • Future-proof: Compatibility with new technologies (NB-IoT, 5G) without hardware replacement
  • 100% customer focus: Hanseatic reliability, over 1,500 satisfied corporate customers

Company size & structure

Location & Team

  • Location: Hamburg, Germany
  • 37 employees, steadily growing
  • Areas: Sales, Technical Support, Hardware Consulting, Customer Service

Experience & Track Record

  • Over 15 years of experience in M2M and IoT communication
  • Over 1,500 corporate customers worldwide
  • Hanseatic reliability: Made in Germany with international reach

Partnerships & Networks

  • 485+ mobile networks in roaming partnerships
  • International partners for global coverage

service approach

  • Personal advice and support on equal terms
  • German technical support
  • Faster and more flexible solutions than traditional network operators

Over 1,500 corporate customers worldwide

WhereverSIM is used worldwide by over 1,500 companies in a wide range of industries. From retail to medical technology to robotics, companies trust our reliable M2M connectivity.

Selected success stories

1. Hewlett Packard (HP) – Construction robotics

  • Industry: Robotics
  • Application: Remote service for construction site robots worldwide
  • Solution: M2M SIM for global connectivity
  • Result: Over 70% of all service cases are resolved remotely within a few minutes.
  • Quote: "We resolve more than 70% of all faults remotely within a few minutes, no matter where in the world our robot is being used." – Eric Pascual, Operations Lead
  • Link: whereversim.com/success-story/m2m-sim-construction-robotics

2. Tchibo GmbH Retail

  • Industry: Retail
  • Application: Remote control of price tags in over 18,000 depots
  • Solution: M2M SIM for nationwide data connection in Germany
  • Result: Stable connection to approximately 8,000 non-food-leading depots
  • Quote: "There are well over 18,000 Tchibo depots in partner shops such as Edeka and Rewe throughout Germany. With WhereverSIM, we have a stable and reliable data connection to our approximately 8,000 leading non-food depots." – Katharina Löffler, Rollout Manager
  • Link: https://whereversim.de/success-story/m2m-sim-retail

3. corpuls GmbH Emergency medicine

  • Industry: Medical technology (telemedicine)
  • Application: Defibrillator systems for emergency services worldwide
  • Solution: M2M SIM with unlimited data volume
  • Challenge: No data limit possible for life-saving devices
  • Quote: "A data limit is simply out of the question for us. With WhereverSIM's IoT SIM cards, we can be sure that our devices will work reliably anytime, anywhere—a crucial factor for our work." – Philipp Ehmeier, Product Management Team Leader
  • Link: whereversim.com/success-story/m2m-sim-telemedicine

4. Dirk Rossmann GmbH Retail

  • Industry: Retail
  • Application: LTE backup for cash register and alarm systems in retail stores
  • Solution: M2M routers with WhereverSIM in every branch
  • Result: Reliable backup system for branch operations
  • Quote: "With WhereverSIM, we implemented a reliable LTE backup in each of our stores, which enabled our cash register and alarm systems to have a secure internet connection." – Julian Witschi, Network and Mobile Communications Purchasing
  • Link: whereversim.com/success-story/m2m-sim-lte-router-retail

Key figures

  • Over 1,500 corporate customers worldwide
  • Industries: 12+ different industries
  • Geographic reach: Europe, worldwide (189+ countries)
  • Areas of application: From retail to medical technology to robotics
  • Long-term partnerships: Many customers for several years

Link to overview page

whereversim.com/about-us/references-success-stories

Publications & Knowledge Resources

IoT Knowledge Base

  • URL: whereversim.com/iot-knowledge-base
  • Purpose: Central knowledge platform for everything related to M2M, mobile communications, and IoT
  • Target audience: Technical decision-makers, IoT developers, project managers

Glossary

  • URL: whereversim.com/glossary
  • Purpose: M2M terms and technical terminology explained
  • Focus: Technical definitions, abbreviations, standards

Subject authority

  • M2M technology: M2M SIM cards, machine-to-machine communication
  • IoT connectivity: IoT SIM cards, global IoT roaming
  • Network technology: Multi-network SIM, national roaming, non-steered roaming
  • Mobile communication standards: 2G, 3G, 4G, 5G, LTE-M, NB-IoT, LPWAN
  • Global coverage: 189+ countries, 485+ mobile networks
  • eUICC & eSIM: SGP.32, Remote SIM Provisioning
  • Hardware integration: M2M routers, preconfigured hardware
  • GDPR & data protection: European hosting, secure M2M communication
  • Industry solutions: e-mobility, smart city, medical technology, retail

Contact

contact options

Email (PR):

pr@whereversim.de

Contact form:

whereversim.com/contact-m2m-experts

Phone:

Technical Support
+49 40 2285257 - 77
support@whereversim.de


Sales ‍
+49 40 2285257 - 52
sales@whereversim.de

Address:

wherever SIM GmbH
Steinhöft 9
20459 Hamburg

update

  • Last update: [February 20, 2025]
  • Next scheduled review: [May 20, 2025]
  • Change history: