CX Design | Customer Journey | IoT
We offer you the opportunity to get started in one of the industries of the future. With our solution, we enable a simple but professional internet connection for a wide range of IoT devices - from smart washing machines to connected cars.
Since our foundation in 2015, we have been continuously on a healthy growth path, winning over customers such as Rossmann, Lufthansa Industry and Engelbert Strauss.
Do you love it when design doesn't just look good, but really makes a difference? Do you know how to inspire digital users, make content an intuitive experience and use creativity to boost conversion? Then wherever SIM is the right place for you.
As a Customer Experience Designer, you don't just design interfaces for us - you create real experiences within the customer journey that have an impact. You combine analytical thinking with a keen sense of aesthetics, question the status quo and develop designs that guide users intuitively through our content. You will work closely with our performance and content team, test new ideas, contribute your own ideas - and use good UX to create a consistent experience from the first touchpoint to the long-term customer relationship.
Create experiences thatlast
Experiences that connect: You develop holistic concepts for landing pages, emails, ads and social media - always with the brand, users and conversion in mind.
Brandwith heart & attitude: You bring our brand identity into shape - uniform, clear and recognizable. You maintain our style guides and develop them further so that our communication appears consistent everywhere.
Understanding. Learning. Make it better: You carry out A/B tests, analyze the behavior of our users and derive measures for CX optimization - data-based and empathetic.
Structurethat creates freedom: You develop and maintain a design system that standardizes our visual communication while leaving us room for creativity and relevance.
Jointlycreative: You are part of the marketing team and work closely with content, performance and social media as well as external agencies, incorporate the user perspective into campaign concepts and create content that not only stands out - but converts.
Userexperience that inspires: You continuously optimize our website and landing pages - with a focus on trust and a clear eye for user guidance. This is how you ensure that curious visitors become enthusiastic customers.
Nice-to-have:
We don't value grades and long cover letters, we like straightforward work and real results. That's why we have a simple (digital) application process for you:
Simply send us an email telling us who you are, where you're from, what you're currently doing and why you're interested in this position. We will review your application upon receipt and, if necessary, contact you for an introductory call.
